Issue Spotting - Addressing Ability and Behavior Issues in the Workplace
This event is now closed and, unfortunately, an on-demand recording is not available. Please contact Tammy Smith with questions at tsmith@michamber.com.
Managing others is not an easy task and knowing what to do when an employee is struggling can often be the most difficult part of the job. The effectiveness of your intervention will depend, in part, on the type of issue you are trying to address. Performance issues require a different strategy to resolve than behavior issues do, but diagnosing which problem you are dealing with is not always obvious. Jodi Schafer, Owner of HRM Services, has been leading clients through difficult situations like these for almost two decades. Join her in an interactive, virtual training session to learn:
- How to spot issues and diagnosis root causes
- How to apply effective intervention strategies
- How to have difficult conversations with staff who are experiencing these issues
- How to document your actions for follow-up and future use
This webinar will be recorded and available on-demand shortly after live webinar. Price is per person.
Jodi Schafer
Principal, HRM Services
Jodi Schafer is a certified Senior Professional in Human Resources (SPHR, SHRM-SCP) and the owner of Human Resource Management Services. Jodi has a bachelor's degree in psychology and education from Kalamazoo College and over 20 years of experience in Human Resource management. She was recognized as one of the ’10 Over the Next Ten’ in the next generation of business leaders by the Lansing Regional Chamber of Commerce, and accepted the MSAE Association Choice award on behalf of HRM for the consulting services category. Jodi sits on several statewide committees focused on Human Resource policy and leadership development. She is a regular contributor to various industry publications and author of a ready-to-use HR system for small employers. Jodi conducts speaking engagements and training seminars on all aspects of human resources including employee relations, leadership skills, performance development, on-boarding, recruitment and retention.
Three (3) HR (General) recertification credit hour for PHR, SPHR and GPHR recertification through the HR Certification Institute.
Three (3) PDC for the SHRM-CP or SHRM-SCP.
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- Non-members - $199
- Members - $149
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