Strategies to De-Escalate Intense Conflict and Potentially Violent Situations

Amid the COVID-19 pandemic and a charged political climate, it is possible to find ourselves, our businesses, our employees and customers in emotionally charged interactions or potentially violent situations.  Though such situations can arise unexpectedly, we can train and prepare for them, in order to achieve the best possible outcome.  The experts from Secure Education Consultants (SEC) will address the need that has become increasingly prevalent during recent times:  the ability to reduce the intensity of a conflict or potentially violent situation.  

This webinar provides instruction on how to recognize verbal and nonverbal warning signs of increased aggression, how to build a rapport, how to manage your emotional reactivity, how to communicate effectively and more so that you can handle intense situations with the priority of keeping everyone involved safe.

This program will cover:  

  • A discussion of security concerns specific to the pandemic
  • Strategies to keep members of your organization safe and secure while maintaining safe practices
  • Strategies for de-escalating potentially dangerous situations
  • Practical techniques to verbally de-escalate a potentially violent confrontation

This webinar will be recorded and available on-demand shortly after the live webinar. 

Jason Russell

President and Founder

Secure Education Consultants (SEC)

Secure Education Consultants (SEC) president and founder, Jason Russell, has provided event presentations on key safety and security topics for over 14 years, both in the United States and Internationally.  A little bit of background on SEC: SEC equips and empowers schools, childcare centers and businesses to create safer environments through tailored site assessments, emergency preparedness plans and critical incident response training from our elite group of tactical professionals, comprised of former U.S. Secret Service Agents.  Mr. Russell is a former U.S. Secret Service Agent, serving our country for over 11 years, achieving numerous titles and accolades during his career including:  Lead Instructor at International Law Enforcement Academy, US Marshals Fugitive Task Force, Secret Service Technical Security Division Agent and Outstanding Service Award from the Gerald Ford Foundation.  He was also involved in protecting the President, Vice President, former Presidents, cabinet members and visiting heads of state.  Prior to the Secret Service, he served as a police officer on the Lansing Police Department.  Mr.  Russell has his bachelor’s degree in Criminal Justice and a Masters in Security Management.   His training, experience and prospective provide a unique lens in which to present topics on safety and security.

One (1) HR (General) recertification credit hour for PHR, SPHR and GPHR recertification through the HR Certification Institute.

One (1) PDC for the SHRM-CP or SHRM-SCP.


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